Integrations

Keep the tools that work. Connect them to the business.

Southbound, SynapseDC reads your equipment through the on-site collector. Northbound, it gives your ITSM, CRM, SIEM and data teams the same contract the screens use. If you have no ITSM or CRM, the platform offers its own.

Sources and systems

What SynapseDC connects to.

Building & power

BMS, EPMS, UPS, PDUs, ATS, generators, meters

  • BACnet
  • Modbus TCP
  • OPC UA
  • SNMPv3
  • Redfish (PDU)
  • Meter / sub-meter

Cooling & environment

CRAH / CRAC, CDUs, leak detection, sensors

  • BACnet
  • Modbus
  • SNMP
  • Leak rope
  • Temperature / humidity

Network

Routers, switches, optics, DWDM

  • SNMPv3
  • gNMI
  • Syslog
  • LLDP
  • NetFlow
  • Config backups

Servers & BMCs

Compute, storage and GPU nodes

  • Redfish
  • IPMI
  • osquery

GPU & AI

Per-GPU telemetry, schedulers, fabric

  • NVIDIA DCGM
  • Intel Gaudi hl-smi
  • Intel XPU Manager
  • Slurm / Kubernetes scheduler
  • InfiniBand UFM

Physical security

Doors, cages, CCTV

  • PACS events
  • VMS references
  • Visitor system

ITSM

Incidents, changes, problems, CMDB

  • ServiceNow
  • Jira Service Management
  • Platform Services & ITSM

CRM & BSS

Customers, contracts, orders, catalogue

  • Salesforce
  • Microsoft Dynamics
  • HubSpot
  • Platform BSS

IP & records

IPAM, DNS, DHCP, DCIM import

  • Infoblox
  • BlueCat
  • Kea DHCP
  • DCIM import
  • Excel import template

Northbound

Out of SynapseDC into your tools

  • REST API v1
  • Webhooks (CloudEvents)
  • Kafka
  • SIEM (OCSF)
  • Paging
  • Embed (iframe)

Product and protocol names identify the systems SynapseDC reads from or writes to; they do not imply a partnership.

Tell us what you run today.

In discovery we go through your BMS, EPMS, UPS, PDUs, DCIM, ITSM, CRM, PACS, NMS, SSO and SIEM and decide, per system, whether to integrate or offer.